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Post by Devilracer on Mar 2, 2015 10:28:39 GMT 12
I say we fix it all by giving refunds, Let STM shut up shop. NO more live streams anywhere in the country and if you cant attend. TOUGH. That way there is no more moaning or people being abusive. At the end of the day, it is an internet/satellite based product of which there is NO guarantee of reliability. This is no different to Sky TV. Do people ring them when they get Atmospheric conditions on the screen saying i want part of my monthly subs back? I think not and you would be laughed at if you tried. I worked for them for long enough. There are successful live streams running at other speedways, Rotorua is a special challenge but people weren't buying tickets in a lottery. I'm sure Sky get plenty of complaints when one of their PPV live events falls over(does it ever happen?) as opposed to a break in general transmission. Add to that their breaks in transmission tend to occur for a short period and are a very small percentage of the whole. GET REAL. Yes breaks in PPVs do happen, some for quite a while. But no refunds are given, A replay is. Take it or leave it. Personally, I hope all live streaming comes to a halt after this. Then see the moaners moan. |
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Post by Admin on Mar 2, 2015 10:35:50 GMT 12
There are successful live streams running at other speedways, Rotorua is a special challenge but people weren't buying tickets in a lottery. I'm sure Sky get plenty of complaints when one of their PPV live events falls over(does it ever happen?) as opposed to a break in general transmission. Add to that their breaks in transmission tend to occur for a short period and are a very small percentage of the whole. GET REAL. Yes breaks in PPVs do happen, some for quite a while. But no refunds are given, A replay is. Take it or leave it. Personally, I hope all live streaming comes to a halt after this. Then see the moaners moan. You are doing more groaning and foot stamping than most of the others. Why would you hope something that is working well comes to a halt. Strange logic. |
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Post by mordecai on Mar 2, 2015 15:31:42 GMT 12
Yes breaks in PPVs do happen, some for quite a while. But no refunds are given, A replay is. Take it or leave it. Personally, I hope all live streaming comes to a halt after this. Then see the moaners moan. You are doing more groaning and foot stamping than most of the others. Why would you hope something that is working well comes to a halt. Strange logic. just delete his posts |
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Post by Devilracer on Mar 2, 2015 16:04:03 GMT 12
If it works well, then I guess nobody has anything to moan about. Glad you cleared that up Gordon. Heres me thinking there was an issue that needed sorting and people had got abusive. I was wrong. Nothing to see here folks, Move along.
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Post by Admin on Mar 2, 2015 16:22:54 GMT 12
If it works well, then I guess nobody has anything to moan about. Glad you cleared that up Gordon. Heres me thinking there was an issue that needed sorting and people had got abusive. I was wrong. Nothing to see here folks, Move along. There definitely was some abuse on facebook, sometimes I wonder what makes people tick. No abuse here just unhappy customers. |
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Post by Dirtinmybeer on Mar 2, 2015 18:33:23 GMT 12
Iv almost gone full circle on this. I subscribed on Friday night and was pretty irate to not get what I paid for. I then drove to rotorua to watch it live on Saturday night. Then reading the abuse on sunday, I felt some sympathy for STM and clearly don't want to see him stop. However now reading all the people saying "get over it" and Wayne Hemis FB post on it where he goes on about it being an a mature sport of overall wearing bogans. I'm going back to my original view that it's not acceptable. Speedwqy is w professional sport and it's not the paddock skid situation that Hemi tries to project. STM entered into a commercial venture where he was charging people w fair price for entertainment. As a business he has risks, obligations and rewards. I would say he stood to do very well out of the coverage had it been successful. I don't know how many people subscribed, but for every 1,000 people, the revenue would be $30,000. And that's per night. He says he had 20 staff so yes there are costs for that, and accomodation etc. Yes he had infrastructure costs (truck, cameras, screen etc) to partially absorb at at an hourly rate, and also suppliers costs, but the opportunity to generate revenue was probably greater than that of the track. Looking at it objectively, I think his error is in not professionally negotiating supply agreements with the satalites providers, and if that is the real issue, then there is a price for him to pay. I don't want to see STM out of business, and I won't request a refund for the rip off service he provided, and I will give him another chance, but he has invested a lot into his business, and he needs to act like a real business, not some amature driving around pretending to be a pro
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Post by BarryB on Mar 2, 2015 19:20:17 GMT 12
The number of streamers would number in the hundreds, not thousands, so that will affect your maths somewhat.
Barry B
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Post by Dirtinmybeer on Mar 2, 2015 19:50:14 GMT 12
You could be right Barry, I'm not sure. If there were about 6,000 at Rotorua, and PN Supers gets North of 13,000 then there's a lot of fans not at Rotorua. Honestly though I have no idea about the subscribers, the the point remains. It was a commercial transaction, and there are risks and rewards. Plus prior to that, there should be analysis on the viability of it before he commits to it. If he makes a squillion out of it, then good on him, but he also has to deliver on the product
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Post by BarryB on Mar 2, 2015 20:45:48 GMT 12
Not arguing your point dirtinmybeer, just saying the income would be well south of your example. Attempting live streaming of speedway is no get rich quick scheme, that's for sure.
Barry B
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Post by mordecai on Mar 2, 2015 20:50:54 GMT 12
what is pissing me of at the moment is there is a replay of the whole meeting but we have to pay 15 dollars are they for real
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Post by Admin on Mar 2, 2015 21:20:23 GMT 12
what is pissing me of at the moment is there is a replay of the whole meeting but we have to pay 15 dollars are they for real I thought it was available free for those who paid, others have to pay. No claiming refunds and expect to watch for free too. You really need to have another go at contacting them I guess. |
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Post by mordecai on Mar 2, 2015 22:04:48 GMT 12
what is pissing me of at the moment is there is a replay of the whole meeting but we have to pay 15 dollars are they for real I thought it was available free for those who paid, others have to pay. No claiming refunds and expect to watch for free too. You really need to have another go at contacting them I guess. do you have a contact for them as I deleted everything |
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Post by Admin on Mar 2, 2015 22:21:58 GMT 12
I thought it was available free for those who paid, others have to pay. No claiming refunds and expect to watch for free too. You really need to have another go at contacting them I guess. do you have a contact for them as I deleted everything No |
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Post by mordecai on Mar 2, 2015 22:24:10 GMT 12
do you have a contact for them as I deleted everything No ok im just gona write this off and only do the palmy welly and Auckland streams as they work well |
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Post by Dirt_Fan on Mar 3, 2015 0:27:33 GMT 12
ok im just gona write this off and only do the palmy welly and Auckland streams as they work well Since perhaps you are not on Facebook steve posted this to someone today. "3 meetings to get to the bottom of things today. Then I can work out the best way forward to keep all my customers happy." Yes communication may not be great but I would err on the side of he is getting all his facts lined up so that he can tell people straight what happened and what he is going to do. There will also be a process to go through in regard to the refund. Perhaps a e-mail here www.stevethemaori.co.nz/contact-us/ may do, that is the Maori Made Productions website contact form. That being said a day or two and you may have an answer anyway. You paid for a service and it wasn't received, you have a right to request a refund. Just don't think that Steve will up and run with the money, if he burns the speedway fans ( a sport which he DEARLY loves) he wouldn't last much longer. edit.... ok im just gona write this off and only do the palmy welly and Auckland streams as they work well I just want to say, to be fair had the service that MMP paid for been delivered the stream would have worked fine no doubt. That obviously isn't your concern but don't go writing off MMP's ability to live stream because of something out of his control. |
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Post by beachboy on Mar 3, 2015 6:32:36 GMT 12
I think that what has most people angry is the fact that live steams were done from Rotorua before and failed and the same has happened again and the blame is being past onto someone else yet again. It should had been advertised that the quality would be quite poor if there was cloud cover but this wasn't the case so people have a right to be pevved off. That's ridiculous Beachboy. Why would advertise something as "poor quality is possible". It's not a fire sale or smoke-damaged goods, or cereal that's past its best-by date at the local cut price supermarket. I couldn't offer the product or service my company provides and manage to survive - my customers would laugh me out of town. And I certainly wouldn't manage to pick up any new business. I'd be better off to not take the job on in the first place. And yes, I've had issues with some of MY suppliers in the past, but any costs associated with that have had to come out MY pocket to remedy...especially if I value my customers enough. So with that last sentence you think a refund is the right way to go? |
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Post by mordecai on Mar 3, 2015 7:28:20 GMT 12
ok im just gona write this off and only do the palmy welly and Auckland streams as they work well Since perhaps you are not on Facebook steve posted this to someone today. "3 meetings to get to the bottom of things today. Then I can work out the best way forward to keep all my customers happy." Yes communication may not be great but I would err on the side of he is getting all his facts lined up so that he can tell people straight what happened and what he is going to do. There will also be a process to go through in regard to the refund. Perhaps a e-mail here www.stevethemaori.co.nz/contact-us/ may do, that is the Maori Made Productions website contact form. That being said a day or two and you may have an answer anyway. You paid for a service and it wasn't received, you have a right to request a refund. Just don't think that Steve will up and run with the money, if he burns the speedway fans ( a sport which he DEARLY loves) he wouldn't last much longer. edit.... ok im just gona write this off and only do the palmy welly and Auckland streams as they work well I just want to say, to be fair had the service that MMP paid for been delivered the stream would have worked fine no doubt. That obviously isn't your concern but don't go writing off MMP's ability to live stream because of something out of his control. yes every1 has been let down here even steve the maori |
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Post by penman on Mar 3, 2015 19:22:40 GMT 12
That's ridiculous Beachboy. Why would advertise something as "poor quality is possible". It's not a fire sale or smoke-damaged goods, or cereal that's past its best-by date at the local cut price supermarket. I couldn't offer the product or service my company provides and manage to survive - my customers would laugh me out of town. And I certainly wouldn't manage to pick up any new business. I'd be better off to not take the job on in the first place. And yes, I've had issues with some of MY suppliers in the past, but any costs associated with that have had to come out MY pocket to remedy...especially if I value my customers enough. So with that last sentence you think a refund is the right way to go? Wow beachboy, there's a surprise; you taking one point from a post and highlighting ONLY that. A refund is dependant on each situation, and I'd never pre-empt any person's particular decision to pursue that. My issue with your comment is you suggesting it should be advertised as possibly being of poor quality. If that was the case, $2 shops across the country, Jetstar, Waikato Draught and the Auckland Blues would all be in the firing line as well. |
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Post by lorryathuntly on Mar 3, 2015 19:44:34 GMT 12
A suggestion for STM . place a tarp or anti-slip rug under the dish legs as steel on steel esp. when
wet slips easy from vibrations. Also use larger sand filled bags to hold in place .
Once the tech sets up the dish leave in place for nite 2.
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Post by screaminV8 on Mar 3, 2015 19:58:51 GMT 12
A suggestion for STM . place a tarp or anti-slip rug under the dish legs as steel on steel esp. when wet slips easy from vibrations. Also use larger sand filled bags to hold in place . Once the tech sets up the dish leave in place for nite 2. So there we go guys! The secret to getting cutting edge digital technology operating to optimal performance is bigger sandbags! Who knew! :-) |
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