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Post by mcfly on Feb 7, 2016 7:58:59 GMT 12
why is it 50 bucks? just seems very steep. Well it's $40 an adult without reserved seating. Food and drink cheaper at home and also if you don't live in Palmerston you save on gas and model. For the entertainment it's cheap. Get a mate around and go halfs (50 for two nights) I didn't see Chch vs Hawkes Bay. Other than that stream was awesome. Yeah you're right, the stream was awesome - if your in to freezing video, missing video, stuttering, echoing or missing sound. I agree that paying for something and then not receiving it is awesome. I have read a lot of comments on this site and others along the lines of "be grateful you got something" and "if you don't like it then go to the track". I really do not understand why people have these attitudes. These streams are a commercial venture that the providers are profiting from and they have an obligation to provide what they are advertising. As consumers we have a right to expect that the goods we purchase are as advertised and suitable for purpose, if they do not meet these requirements there should be compensation. In a situation like last night the fact that some of the problems, like power outages, are out of the suppliers control is totally irrelevant and not the ends users problem. The supplier should protect themselves from this sort of liability. I have had the stream from Palmy plenty of times in the past and have never had the stuttering and freezing picture and sound that was experienced last night. I am no techy but I cant help but feel that they over sold the stream and their gear maybe was not up to the task the volume required, once again, if this is the case, it is not the end users problem. To those who say "put up with it, it is better than nothing" - would you say this if you purchased a V8 car and when it arrived found out it had a 4 cylinder? - this is exactly the same scenario, we did not get what was advertised and paid for |
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Post by Jeffery on Feb 7, 2016 8:04:19 GMT 12
These streams must be running on the same provider as SkyGo. All are providing customers with some satisfying results  ? |
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Post by 00crewchief00 on Feb 7, 2016 8:22:23 GMT 12
Maybe Bruce had something to do with it? Lol.
Normal week in week out stream is good from palmy, so y cant the teams stream be good aswel?
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Post by Tony on Feb 7, 2016 8:45:20 GMT 12
Maybe Bruce had something to do with it? Lol. Normal week in week out stream is good from palmy, so y cant the teams stream be good aswel? Nice conspiracy theory, but it is a matter of record that there were major power supply issues to parts of the facility last night. We can all be grateful that the track lighting was on a different circuit to the power feed to the comm. box, officials etc or there would have been major discontent from the full stadium. Anyway, great weather, great crowd and great racing last night. Bring it on tonight! |
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Deleted
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Post by Deleted on Feb 7, 2016 9:17:17 GMT 12
Maybe Bruce had something to do with it? Lol. Normal week in week out stream is good from palmy, so y cant the teams stream be good aswel? theres a difference of a couple of thousand more people trying to view it this time. that puts one hell of a strain on the equipment |
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Post by youngone on Feb 7, 2016 9:19:48 GMT 12
I watched it last night and yes missed a race. But really for what we got - live races, cameras on the infield etc I don't think it was really that bad
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Post by sk72 on Feb 7, 2016 9:37:04 GMT 12
Maybe Bruce had something to do with it? Lol. Normal week in week out stream is good from palmy, so y cant the teams stream be good aswel? theres a difference of a couple of thousand more people trying to view it this time. that puts one hell of a strain on the equipment And with a couple of thousand people watching at $50 a pop, I'm hoping they went out and got themselves a generator for tonight! |
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Post by myfullflavour on Feb 7, 2016 9:44:36 GMT 12
For this particular event, we doubled the number of servers that usually deliver the stream to you at home. Throughout the evening we still had ample capacity without needing to also bring online a scaling server solution from Amazon. The key point being having successfully delivered last year's event, we were more than prepared for the numbers and could of handled a tenfold increase. Also important is the level of support service - normally we have a team of 2 or 3 people behind the scenes on the live chat & monitoring the service, this weekend we have 9. Looking at the stats I believe we responded to 95% of people within a couple of minutes, promptly resolving any issues they experienced. Last night's event will be available on-demand via stream.videohub.co.nz exclusively for those who purchased last night. |
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Post by lorryathuntly on Feb 7, 2016 11:09:08 GMT 12
For this particular event, we doubled the number of servers that usually deliver the stream to you at home. Throughout the evening we still had ample capacity without needing to also bring online a scaling server solution from Amazon. The key point being having successfully delivered last year's event, we were more than prepared for the numbers and could of handled a tenfold increase. Also important is the level of support service - normally we have a team of 2 or 3 people behind the scenes on the live chat & monitoring the service, this weekend we have 9. Looking at the stats I believe we responded to 95% of people within a couple of minutes, promptly resolving any issues they experienced. Last night's event will be available on-demand via stream.videohub.co.nz exclusively for those who purchased last night. The email stated 12pm replay would start for those who lost stream. Has this changed?. Only receiving the usual 1 hr test |
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Post by mobilechicane on Feb 7, 2016 11:28:59 GMT 12
For this particular event, we doubled the number of servers that usually deliver the stream to you at home. Throughout the evening we still had ample capacity without needing to also bring online a scaling server solution from Amazon. The key point being having successfully delivered last year's event, we were more than prepared for the numbers and could of handled a tenfold increase. Also important is the level of support service - normally we have a team of 2 or 3 people behind the scenes on the live chat & monitoring the service, this weekend we have 9. Looking at the stats I believe we responded to 95% of people within a couple of minutes, promptly resolving any issues they experienced. Last night's event will be available on-demand via stream.videohub.co.nz exclusively for those who purchased last night. you people always have a reason why its not your fault... but now we are hearing that the lights didnt go out, the announcer was able to be heard, the track safety lights were still working but there was a power outage at the track....I sat here at the computer before it started and wondered if I would buy the stream or not...I cant stand having my heart racing and the temper getting out of balance and being dissapointed by streams any more. I kept my 50 bucks and ill keep todays 50 bucks and ill have saved 100 bucks and no hassle and no regrets. you people must make sure you are freaking bullet proof before you start offering services to the public... |
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Post by Admin on Feb 7, 2016 11:37:30 GMT 12
For this particular event, we doubled the number of servers that usually deliver the stream to you at home. Throughout the evening we still had ample capacity without needing to also bring online a scaling server solution from Amazon. The key point being having successfully delivered last year's event, we were more than prepared for the numbers and could of handled a tenfold increase. Also important is the level of support service - normally we have a team of 2 or 3 people behind the scenes on the live chat & monitoring the service, this weekend we have 9. Looking at the stats I believe we responded to 95% of people within a couple of minutes, promptly resolving any issues they experienced. Last night's event will be available on-demand via stream.videohub.co.nz exclusively for those who purchased last night. you people always have a reason why its not your fault... but now we are hearing that the lights didnt go out, the announcer was able to be heard, the track safety lights were still working but there was a power outage at the track....I sat here at the computer before it started and wondered if I would buy the stream or not...I cant stand having my heart racing and the temper getting out of balance and being dissapointed by streams any more. I kept my 50 bucks and ill keep todays 50 bucks and ill have saved 100 bucks and no hassle and no regrets. you people must make sure you are freaking bullet proof before you start offering services to the public... Too be blunt it's your loss , I certainly saw enough action to satisfy my lust. Yes the stream had more problems than I would have expected and that aspect was disappointing . Worth noting that Full Flavour handle the distribution side for VideoHub they are not the creator or uploaders. Hope I've understood that correctly. |
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Post by lorryathuntly on Feb 7, 2016 11:44:45 GMT 12
still on intro.
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Post by mobilechicane on Feb 7, 2016 12:12:38 GMT 12
Thanks Macgor for your bluntness, I simply prefer not to be dissapointed so i count it as a win not a loss. Have a great day everyone.
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Post by lorryathuntly on Feb 7, 2016 13:57:33 GMT 12
Just watched the replay/hightlights of late night teams = 1 hour and 2 minutes . Thanz Video Hub for your help .
Will buy again tonite and hopefully a free highlites package 2 moro for the hits I miss.
It is on until 12pm 2 moro.
'Last night's event will be available on-demand via stream.videohub.co.nz exclusively for those who purchased last night.'
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Post by racer4p on Feb 7, 2016 14:02:31 GMT 12
Will the stream tonight have any super saloon action?
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Post by lorryathuntly on Feb 7, 2016 14:03:49 GMT 12
Will the stream tonight have any super saloon action? Normally has a full meeting 6.30 start |
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qwerty
Junior Member
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Post by qwerty on Feb 7, 2016 16:36:06 GMT 12
what time does the stream start tonight? thanks
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brute2
Junior Member
Been there done that love it
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Post by brute2 on Feb 7, 2016 17:20:27 GMT 12
What's up it on off on off ..keep repeating please please sort it .
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Post by lorryathuntly on Feb 7, 2016 17:33:07 GMT 12
parade of the Super Saloons 21H is there
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Post by Pirate Racing NZ on Feb 7, 2016 19:11:08 GMT 12
Anyone else having to constantly refresh? Keeps stopping, right on the bits I want to see, any ideas?
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